Connectivity Upgrade at Holborn Gate

Our client wanted to set themselves apart through connectivity with a plug and play model. We supported them through this project.

Connectivity Upgrade at Holborn Gate

Clients & accreditations

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The project

Size: 79,500 sqft  
Location: Central London 
Service: Consultancy and Connectivity Building Audit Module

The asset

This landmark Midtown building has been, and continues to be, sympathetically re-imagined by architects Buckley Grey Yeoman to provide over 40,000 sqft of CAT A office space.  

The challenge

With an ever-evolving market, our client wanted to set themselves apart through connectivity with a plug and play model. Our client knew the way to encourage new tenants into the building, and limit the amount of vacant space, was through ensuring the highest levels of connectivity, and a dramatic reduction in the time it took to get new tenants in – an (achieved) goal of getting online within 24 hours.  

Typically, with multi-let buildings and the structure of wayleave agreements, the responsibility of connectivity rests on the occupier, the client wanted to turn this on its head.  

Holborn Gate’s operators wanted to enhance the connection across both the North and South sides of the asset, and so factoring this was paramount to the refit.  

Our solution

To implement new infrastructure to both sides of the building, we were able to present the option of putting a fibre spine into the asset, via the North and South risers, providing cabling to each of the floors.  

Trustek project managed the work and led on the procurement process to help the client filter through the noise. Our experience enabled us to ask the right questions from connectivity suppliers, verifying that the speeds promised were achievable and the suppliers had successfully, and consistently, rolled out their services at other sites.  

It was very important to us and the operator that the right SLAs were put in place to ensure an extremely fast break fix time – a guaranteed 5 working hours - mitigating down time, stress for the client and the need for discussions around service charge when services promised were not provided.  

The Holborn Gate project was the first asset to adopt this approach and we have since worked with our client to roll it out across 30+ of their assets.  

Project gallery

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Authors of the project

Michael Crawford


Michael Crawford

For more than fifteen years Michael has been working with both large corporates and SME's in various markets, spanning from APAC to Europe to the Americas. Over his many roles he has built long lasting relationships with colleagues and clients and formed a vast network of service partners. He has a strong drive to bring the newest innovations to the PropTech market and the ability to offer solid, no-nonsense strategic advice, often working with the advice to either simplify, innovate, or stop. Michael’s current contracting roles as both Head of Innovation for Colliers Property Management and Lateral London, mean he is currently working on more than 40 ‘smart building technology’ projects within the UK.

About me

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